Privacy Policy

At Canadapatches.ca, we care deeply about keeping your personal information safe. We follow the most recent privacy laws in Canada and around the world to protect your data when you use our website.

• Account: The personal login you make to use our website or services.
• Canadapatches.ca / We / Us / Our: This means our company, based in Alberta, Canada.
• Cookies: Small files stored on your phone, computer, or other device to remember what you’ve done on our website.
• Country: Canada (specifically Alberta).
• Device: Any tool you use to visit our site—like a phone, tablet, or computer.
• Personal Data: Any information that can identify you as a person.
• Service: Our website and everything we offer through it.
• Service Providers: Companies or people who help us run our website and services.
• Usage Data: Info we collect about how you use our website (like what pages you visit).
• Website: The Canadapatches.ca site.
• You: The person using our website or services.

When you use Canadapatches.ca, we might ask for personal details like:

• Your name
• Email address
• Phone number
• Mailing address (including city, province, and postal code)
• How you use our website (Usage Data)

Automatically Collected Info

When you browse our site, we may collect:

• Your device’s IP address
• The type and version of your browser
• What pages you visit
• When and how long you visit them
• Info about your phone or tablet (if that’s how you access us)

This helps us understand how people use our site and make it better.

Your personal data is stored securely in Canada. We use strong protection systems like:

• Data encryption
• Virus and malware protection
• Limited access to our servers and systems

Our staff is trained to respect your privacy. Only those who need to access your info (like to process orders) can do so.

We collect your personal information to:

• Keep records
• Check for fraud or risky orders
• Improve our products and services
• Email you about new items, offers, or updates (only if you agree)
• Get in touch about your order (by phone, email, or mail)

You can always ask us to delete your personal information.

We do not sell, rent, or give away your personal data to other websites or companies. Your information stays private with us.

We use your details to:

• Ship your orders
• Follow up if more information is needed to complete your order
• Prepare custom quotes for you
• Share updates or deals from canadapatches.ca

We only keep your information for as long as needed to meet legal or service-related reasons. Usage data may be stored a little longer to help us improve website security or function.

If Canadapatches.ca is ever sold or joins with another business, your data may be shared as part of that change. We’ll tell you before it happens and ensure your data stays protected.

Sometimes, we might have to share your data to:

• Follow the law
• Respond to a legal request from the government or courts
• Investigate fraud or security issues
• Protect the safety of our users or the public
• Defend against legal claims

You have full control over your personal information. Here’s what you can do:

• Take back consent: You can ask us to stop using your info at any time.
• Say no: If we’re using your data for reasons other than your consent, you can object.
• Get a copy: Ask us what data we have about you and request a copy.
• Fix it: If your info is wrong, you can ask us to correct it.
• Limit use: You can ask us to stop using your data, but still keep it stored.
• Delete it: You can ask us to remove your info completely, in some cases.
• Transfer it: You can ask to move your data to another service in a readable format.
• Complain: If you believe your data rights are being violated, you can file a complaint with your local privacy authority.